At OVS Hosting, we use cookies and other tracking technologies to improve your browsing experience on our website. These technologies allow us to store information about your preferences and to track your use of our site. By continuing to browse our website, you consent to our use of these technologies. Our cookies are used to provide features such as website analytics and to remember your preferences. Additionally, we use crawlers to gather information about the pages you visit on our site and to help us understand how our site is used. We use this information to improve the performance and usability of our website, to offer you a better user experience, and to provide you with more relevant information. If you have any questions or concerns about our use of cookies and other tracking technologies, please don't hesitate to reach out to us at [email protected]
At OVS Hosting, we take the privacy and security of our customers' information very seriously. We understand that trust is earned, and we are committed to being transparent about the information we collect and how we use it.
[1.1] OVS Hosting may collect personal information from clients when they sign up for services, make a purchase, or otherwise interact with our website. This information may include names, addresses, email addresses, and payment information.
[1.2] OVS Hosting also collects technical information, such as IP addresses and browser type, in order to enhance the user experience and diagnose any issues with our website.
[2.1] OVS Hosting uses cookies to track website usage and preferences, as well as to provide a more personalized experience. Cookies are small data files that are stored on a user's device when they visit our website.
[2.2] Users may choose to disable cookies in their browser settings, but this may impact the functionality of our website.
[3.1] OVS Hosting implements appropriate technical and organizational measures to protect personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
[3.2] We use secure servers, firewalls, and encryption technologies to ensure the confidentiality and protection of client information.
[4.1] OVS Hosting will not sell or share personal information with any third parties, except as necessary to provide services or as required by law.
[4.2] We may provide information to affiliated companies, service providers, and contractors for the purpose of providing services to our clients.
[5.1] OVS Hosting will retain personal data only as long as necessary to provide services or as required by law.
[5.2] After the data is no longer necessary, we will securely delete or destroy it.
[6.1] OVS Hosting reserves the right to modify this Privacy Policy at any time. We will notify clients of any changes by posting the updated policy on our website.
[7.1] If you have any questions or concerns about our Privacy Policy, please contact us at [email protected].
By using our website and services, you consent to the collection, use, and storage of your personal information as described in this Privacy Policy.
The purpose of these Server Policies is to ensure the proper and efficient functioning of OVS Hosting servers and to protect the server resources and network from abuse, unauthorized access and other malicious activities.
OVS Hosting will comply with all applicable laws and regulations in relation to the hosting of servers, including without limitation data protection, intellectual property, and criminal law.
Prohibited content and activities on the OVS Hosting servers include but are not limited to:
[a] Illegally copyrighted material, such as software, music, movies, and games.
[b] Child pornography.
[c] Hacking or cracking related material or activities
[d] Spamming and unsolicited commercial email (UCE).
[e] Distributed Denial of Service (DDoS) attacks.
[f] Phishing and other malicious activities.
OVS Hosting reserves the right to monitor server resources usage and to limit, restrict or suspend resources usage that is deemed excessive or disruptive.
OVS Hosting reserves the right to monitor and log all activities on the server, including all incoming and outgoing data, for the purposes of preventing or detecting any abuse or unauthorized access.
OVS Hosting reserves the right to immediately terminate the service without prior notice if any of the policies is violated or if any illegal activities are detected on the server.
OVS Hosting shall not be liable for any damages or loss of data resulting from the use of the server, or from the termination of the service for any reason.
OVS Hosting reserves the right to modify these Server Policies at any time and will provide notice of any changes to its clients.
By using the OVS Hosting server, clients agree to comply with these Server Policies.
This legal agreement (the “Agreement”) is made between OVS Hosting, a hosting service provider, and the client (“Client”) who has agreed to purchase hosting services from OVS Hosting.
The purpose of this Agreement is to outline the terms and conditions under which OVS Hosting will provide hosting services to the Client.
OVS Hosting will provide the Client with hosting services as described in the Client’s hosting plan. The Client acknowledges that OVS Hosting reserves the right to change the scope of services provided to the Client at any time.
The Client agrees to pay the fees for the hosting services as outlined in the Client’s hosting plan. Payments must be made on a timely basis and in accordance with the payment schedule set forth in the hosting plan.
This Agreement shall commence on the date that the Client’s hosting services become active and shall continue until the Client terminates the hosting services.
Either party may terminate this Agreement at any time with or without cause upon written notice to the other party. Upon termination of this Agreement, the Client’s hosting services will be discontinued and all data stored on OVS Hosting’s servers will be deleted.
OVS Hosting provides hosting services on an “as is” and “as available” basis. OVS Hosting makes no representations or warranties of any kind, express or implied, as to the operation of the hosting services or the information, content, materials, or products included on the hosting services. The Client acknowledges that the hosting services may be subject to limitations, delays, and other problems inherent in the use of the Internet and electronic communications.
In no event shall OVS Hosting be liable for any damages arising from the use of the hosting services, including but not limited to direct, indirect, incidental, special, or consequential damages.
The Client agrees to indemnify and hold OVS Hosting harmless from and against any and all claims, losses, damages, liabilities, and expenses arising from the Client’s use of the hosting services.
This Agreement shall be governed by the laws of the jurisdiction in which OVS Hosting is located.
This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior negotiations, understandings, and agreements, whether written or oral.
This Agreement may be amended by OVS Hosting from time to time by posting the amended terms on its website. The Client’s continued use of the hosting services constitutes acceptance of the amended terms.
Any notice under this Agreement shall be in writing and sent by email to the email address provided by the Client.
This Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective successors and assigns. The Client shall not assign this Agreement without the prior written consent of OVS Hosting.
The failure of either party to enforce any right or remedy under this Agreement shall not be deemed a waiver of such right or remedy.
If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full
This Service Level Agreement (“SLA”) outlines the terms and conditions under which OVS Hosting provides server hosting services to its clients. OVS Hosting is committed to providing reliable and high-quality services to our clients, and we offer a 99.9% uptime SLA for our services.
OVS Hosting guarantees 99.9% uptime for our services. If we fail to meet this uptime guarantee, we will credit your account with one day of free service for every hour of downtime beyond the 99.9% uptime guarantee. The maximum credit available is limited to the total monthly charge for the affected services.
[1] Scheduled maintenance or upgrades.
[2] Downtime caused by client’s negligence or misuse.
[3] Downtime caused by factors outside of OVS Hosting's control, including but not limited to natural disasters, acts of government, or denial of service attacks.
OVS Hosting guarantees a response time of 24 hours or less to all support requests. If we fail to meet this guarantee, we will credit your account with one day of free service for every hour beyond the guaranteed response time. The maximum credit available is limited to the total monthly charge for the affected services.
[1] Requests that require additional investigation or research.
[2] Requests that require the involvement of a third-party vendor.
[3] Requests made outside of normal business hours.
This SLA is subject to change without notice. The most current version of this SLA can be found on our website at https://ovshosting.com/legal. By using our services, you agree to be bound by the terms and conditions of this SLA. If you have any questions about this SLA, please contact our support team.
OVS Hosting is committed to providing a high-quality game hosting service to all our customers. To ensure optimal performance and a fair sharing of resources, we have established this Fair Usage Policy (FUP). This policy outlines acceptable usage limits and guidelines for our services to maintain a balanced and efficient environment for everyone.
[1.1.1] Each customer is allocated a fair share of system resources, including CPU, RAM, and disk space, based on their hosting plan.
[1.1.2] Excessive use of resources that negatively impacts other customers may lead to a review and potential restriction of services.
[1.2.1] Customers must not engage in activities that compromise the stability, security, or performance of OVS Hosting's infrastructure. This includes, but is not limited to, DDoS attacks, spamming, and hosting malicious content.
[1.3.1] OVS Hosting is specifically designed for game hosting. Usage should align with this purpose, and customers should not utilize our services for unrelated activities.
[2.1.1] Customers are not allowed to purchase only a Bungee server from OVS Hosting. A Bungee server must be part of a larger game server network hosted with OVS Hosting.
[2.2.1] OVS Hosting actively monitors server usage. If we detect that a customer is operating only a Bungee server, the account will be immediately terminated without prior notice.
[2.2.2] In cases of termination due to violation of this Bungee server usage policy, no refunds will be issued.
[3.1.1] Any form of resource abuse, such as running resource-intensive processes that are not related to game hosting, is prohibited.
[3.2.1] Customers must comply with all applicable laws and regulations. Illegal activities, including the distribution of copyrighted material without proper authorization, are strictly forbidden.
[3.3.1] Hosting content that is offensive, defamatory, or promotes hate or violence is prohibited. OVS Hosting reserves the right to remove such content and terminate the offending account.
[4.1.1] Violations of this Fair Usage Policy may result in service limitations, suspension, or termination of the customer's account.
[4.2.1] In most cases, OVS Hosting will notify the customer of the violation and provide an opportunity to rectify the issue. However, in severe cases, immediate action may be taken without prior notice.
[4.2.2] Customers may appeal such decisions by contacting our support team.
OVS Hosting reserves the right to update or modify this Fair Usage Policy at any time. Changes will be effective immediately upon posting on our website. Customers are encouraged to review this policy regularly to ensure compliance.
For questions or concerns regarding this Fair Usage Policy, please contact our support team at [email protected].